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This privacy notice explains how we use any personal information we collect about you.<\/p>\n
We collect information about you when you engage us for financial planning\/advisory services. This information will relate to your personal and financial circumstances. It may also include special categories of personal data such as data about your health, if this is necessary for the provision of our services.<\/p>\n
We may also collect information when you voluntarily complete client surveys or provide feedback to us.
\nInformation relating to usage of our website is collected using cookies. These are text files placed on your computer to collect standard internet log information and visitor behaviour information. We\u2019ll use your information collected from the website to personalise your repeat visits to the site.<\/p>\n
We may need to gather personal information about your close family members and dependants in order to provide our service to you effectively. In such cases it will be your responsibility to ensure that you have the consent of the people concerned to pass their information on to us. We\u2019ll provide a copy of this privacy notice for them or, where appropriate, ask you to pass the privacy information to them.<\/p>\n
The primary legal basis that we intend to use for the processing of your data is for the performance of our contract with you. The information that we collect about you is essential for us to be able to carry out the services that you require from us effectively. Without collecting your personal data we\u2019d also be unable to fulfil our legal and regulatory obligations.<\/p>\n
Where special category data is required we\u2019ll obtain your explicit consent in order to collect and process this information.<\/p>\n
We collect information about you in order to provide you with the services for which you engage us.<\/p>\n
If you agree<\/em>, we may email you about other products or services that we think may be of interest to you. We won\u2019t share your information for marketing purposes with other companies.<\/p>\n In order to deliver our services to you effectively we may send your details to third parties such as those that we engage for professional compliance, accountancy or legal services as well as product and platform providers that we use to arrange financial products for you.<\/p>\n Where third parties are involved in processing your data we\u2019ll have a contract in place with them to ensure that the nature and purpose of the processing is clear, that they are subject to a duty of confidence in processing your data and that they\u2019ll only act in accordance with our written instructions. If you wish to know the names of these third parties then please ask.<\/p>\n Where it\u2019s necessary for your personal data to be forwarded to a third party we\u2019ll use appropriate security measures to protect your personal data in transit. We employ various methods to enhance the security of any personal data to be transferred to a third party depending on the nature of the data to be transferred, to include the use of secure third party websites, encrypted emails and recorded postal delivery.<\/p>\n To fulfil our obligations in respect of prevention of money-laundering and other financial crime we may send your details to third party agencies for identity verification purposes.<\/p>\n We will use appropriate security measures to protect your personal data when communicating with you. In particular, we will use encrypted emails and recorded postal delivery when sharing important personal information\/documentation with you.<\/p>\n During the course of our relationship with you we\u2019ll retain personal data which is necessary to provide services to you. We\u2019ll take all reasonable steps to keep your personal data up to date throughout our relationship.<\/p>\n We\u2019re also subject to regulatory requirements to retain your data for specified minimum periods. These are, generally: These are minimum<\/strong> periods, during which we have a legal obligation to retain your records.<\/p>\n We reserve the right to retain data for longer where we believe it’s in our legitimate interests to do so (such as the possibility that it may be required to defend a future claim against us). You have the right to request deletion of your personal data. We\u2019ll comply with this request, subject to the restrictions of our regulatory obligations and legitimate interests as noted above.<\/p>\n You have the right to request a copy of the information that we hold about you. If you\u2019d like a copy of some or all of your personal information please email or write to us using the contact details noted below.<\/p>\n When your personal data is processed by automated means you have the right to ask us to move your personal data to another organisation for their use.<\/p>\n We have an obligation to ensure that your personal information is accurate and up to date. Please ask us to correct or remove any information that you think is incorrect.<\/p>\n We\u2019d like to send you information about our products and services which may be of interest to you. If you\u2019ve agreed to receive marketing information, you may opt out at a later date.<\/p>\n You have a right at any time to stop us from contacting you for marketing purposes. If you no longer wish to be contacted for marketing purposes, please contact us by email or post.<\/p>\n We use cookies to track visitor use of the website and to compile statistical reports on website activity. Our website contains links to other websites. This privacy policy only applies to this website so when you link to other websites you should read their own privacy policies.<\/p>\n You also have a right to lodge a complaint with the supervisory authority for data protection. In the UK this is:<\/p>\n Information Commissioner’s Office We keep our privacy policy under regular review and we\u2019ll place any updates on this web page and inform you of any changes when they occur. This privacy policy was last updated on 10\/05\/2018.<\/p>\nHow long do we keep hold of your information?<\/h5>\n
\n\u2022 Five years for investment business
\n\u2022 Three years for mortgage business
\n\u2022 Indefinitely for pension transfers and opt-out business
\n\u2022 Three years for insurance business<\/p>\nHow can I access the information you hold about me?<\/h5>\n
Marketing<\/h5>\n
Cookies<\/h5>\n
\nFor further information visit http:\/\/www.allaboutcookies.org\/<\/a>
\nYou can set your browser not to accept cookies and the above website tells you how to remove cookies from your browser. However, in a few cases some of our website features may not function as a result.<\/p>\nOther websites<\/h5>\n
What can you do if you are unhappy with how your personal data is processed?<\/h5>\n
\nWycliffe House
\nWater Lane
\nWilmslow
\nCheshire
\nSK9 5AF<\/p>\nChanges to our privacy policy<\/h5>\n
How to contact us<\/h5>\n